Exploring the experiences of health care providers faced with provider-patient language discordance in an Ontario Family Health Team.

About

Primary care quality is significantly reliant on trust-based longitudinal relationships between patients and health providers. The delivery of language concordant care in primary care settings might be important to providing comprehensive care. This is especially relevant for minority language populations since the combined effects of difficulties accessing primary care as well as language barriers when communicating with their primary care physician may contribute to inequitable access to care. In this study, we examine the lived experiences of an interdisciplinary team of primary care providers in an Ontario Family Health Team setting to gain insight into how patient-provider language discordance impacts their ability to provide comprehensive care.

Research Team

Project co-Leads: Krystal Kehoe MacLeod kmacleod@bruyere.org,

Sathya Karunananthan skarunan@uottawa.ca,

Lina Shopoff lina.shoppoff@uottawa.ca

Research Coordinator: Maya Gibb mgibb@ohri.ca

Research Assistant: Tara Tabatabaei ttaba065@uottawa.ca

presentations

Tabatabaei T, Gibb M, Karunananthan S, Shoppoff L, Kehoe MacLeod K. May 13-17, 2024. Exploring the Experiences of Health Care Providers Faced with Provider-Patient Language Discordance in Primary Care. Le 91e Congrès de l’Association francophone pour le savoir. Ottawa, Ontario. Oral presentation.

Tabatabaei T, Gibb M, Karunananthan S, Shoppoff L, Kehoe MacLeod K. May 13-17, 2024. Exploring the Experiences of Health Care Providers Faced with Provider-Patient Language Discordance in Primary Care. Symposium à l’Institut de Savoir Montfort, Congrès de l’Association francophone pour le savoir. Ottawa, Ontario. Poster presentation.

Gibb M, Tabatabaei T, Thieba C, Karunananthan S, Shoppoff L, Kehoe MacLeod K. May 13-17, 2024. La langue comme déterminant de la santé: discordance linguistique en matière de santé et soins de santé pour les minorités linguistiques au Canada. Symposium à l’Institut de Savoir Montfort, Congrès de l’Association francophone pour le savoir. Ottawa, Ontario. Poster presentation. Won the Denis Prud’homme Award for Knowledge Translation.

Gibb M, Tabatabaei T, Thieba C, Karunananthan S, Shoppoff L, Kehoe MacLeod K. May 14-16, 2024. Exploring the experiences of primary care providers and their perceptions of providing linguistic and culturally discordant care in a primary care setting: a secondary data analysis. Canadian Association of Health Services and Policy Research (CAHSPR) 2024. Ottawa, Ontario. Poster presentation.

Tabatabaei T, Gibb M, Karunananthan S, Shoppoff L, Kehoe MacLeod K. (Nov 30, 2023). Exploring the Experiences of Health Care Providers Faced with Provider-Patient Language Discordance in Primary Care. Bruyère Research Day 2023. Ottawa, Ontario. Poster presentation.

Tabatabaei T, Gibb M, Karunananthan S, Shoppoff L, Kehoe MacLeod K. (Nov 15-16, 2023). Exploring the Experiences of Health Care Providers Faced with Provider-Patient Language Discordance in Primary Care. Ottawa Hospital Research Institute Research Day 2023. Ottawa, Ontario. Poster presentation.